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TERMS OF ENGAGEMENT - Menzies Group Ltd April 2015


Any given Quotation, Estimate or Budget price given by Menzies Group is valid for a period of one month from the given date, if for any reason unknown to the company during this acceptance period there is a price increase of goods or services needed for the contract then the increases will be passed onto the client upon notification. If a Quotation, Estimate or Budget price is accepted after the one month period then a revised price can be requested or subsequently any price increases will automatically apply. 


Prices shall be those prevailing at date/s of delivery. 

G.S.T. inclusive prices is at the rate of l5.0 %. 


Payment is due in full by the 20’h month following invoice, unless there has been a previous “special terms of payment “agreed upon, then this “special terms of payment” will replace the standard terms of payment. Interest may be charged on overdue accounts at the rate of up to 2% per month compounded. 

“I/We authorize any person or company to provide Menzies Group Ltd with such information as Menzies Group Ltd may require in response to credit enquiries. I/We further authorize Menzies Group Ltd to furnish to any third party details of this application and any subsequent dealings that I/We may have with you as a result of this application being actioned by you”. I/We agree to indemnify Menzies Group Ltd against all costs, whether commissions, legal fees or otherwise, incurred by you or your duly authorized agents relating to the recovery of any monies, goods or services that may be outstanding from time to time pursuant to the terms of this agreement. 

Any queries regarding the goods and/or services supplied must be made within 14 days of the date of the first invoice.


All variations or extras requested or required by the client during the work period will be clearly noted and charged on an invoice. A variation may have the effect of making our quotation null & void, therefore in these cases the entire job may become a charge up itemized job. 


Retentions have not been allowed for in this contract. No monies shall be held back in the way of retentions or performance guarantees. 


In our quotation special terms may have been added, these special terms will then form part of the standard Conditions of Sale applicable to the Quotation, Estimate or Budget price i.e.; deposit required, payment within 7 days, etc.


Menzies Group Ltd reserves the right to apply a credit limit on a customer’s account at any time, once this credit limit has been reached the account must be paid before any further work will be carried out by Menzies Group Ltd. This may involve the need for extra payments to be made before the actual due date of an invoice, this will be needed to allow the job to progress.


“Ownership of goods shall not pass to the purchaser until such time as the full purchase price has been paid. Menzies Group Limited or its agents may take possession of the goods and the purchaser hereby consents to the agents of Menzies Group Limited entering onto his/her or its premises to take such possession”.


Any claims for error or short delivery must be made in writing quoting Packing Slip or Invoice number within 7 days. 


Any date or time expressed for delivery is given as an estimate only and Menzies Group Limited shall not be liable directly or consequently for delays in delivery for any reason whatsoever beyond the Company’s reasonable control. 


Standard conditions of freight shall apply, any insurance over and above the limit as per the Carriers act shall be at the client expense Any claims for damage in transit or during unloading must be noted on the delivery docket or consignment note at time of delivery and notice must be given to the carrier by whom the goods were transported within 7 days of delivery. If the buyer fails to give notice the goods shall be deemed to have been received in a satisfactory condition. 


Products manufactured to order are not returnable. 

Items or products that are specially procured may be returned subject to our supplier’s acceptance and their terms of return. These items may also be subject to the suppliers restocking fee’s and may also incur all freight costs 

Products taken ex stock or on trial must be returned within 7 days, in original condition and with proof of purchase. 


The company or client may cancel this contract at any time to prior to the commencement of work, provided it is in writing but if items have been specially ordered for the job then the Returns clause will apply. 


We will complete the work within a reasonable time and will endeavor to meet any target date you make known to us. Should it be necessary to work outside ordinary working hours to meet your completion target or due to any other circumstances outside our control, you shall be liable for any extra cost incurred.


You are responsible for obtaining any consent or other authority necessary for the work, and will provide that to us on request. Where a building consent is required and you have failed to obtain it, we may lodge a building consent application as your agent and at your expense.


We guarantee that we will remedy any defective workmanship and replace any faulty material that is reported to us in writing within 90 days of completion of the contract. This performance guarantee does not extend to any goods or materials supplied by you. In the case of work covered by Consumer Guarantees Act 1993, this warranty is in addition to any rights you may have under the act.


We are not liable for any delay or damage caused directly or indirectly by weather conditions, labour disputes, strikes, accidents, fire, failure of manufactures to deliver and any other events beyond our reasonable control.



We shall be entitled to rely on the accuracy of and shall not be obliged to check any plans, specifications and other information supplied by you, we shall bear no responsibility for any goods supplied in compliance under this agreement.



Unless specified, we have only allowed for the installation of recognized New Zealand Standard tap ware and sanitary fittings. If Imported tap ware (Chinese, & some European brands) and fittings are required to be installed extra installation charges may be incurred by you. Please consult with us before you purchase outer wall fittings or before any work is to commerce.

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